Key Skills : Azure support
Experience : 2 - 6 Years
Location : Hyderabad
Locality : HITEC CITY
Notice Period : 30 Days
Job Type : Permanent/Contract
Description :
1. L1&L2 support Includes Monitoring and acknowledging incidents and providing timely updates to Client.
2. Candidate should have experience in working on Azure Support Project.
3. Candidate should have experience supporting Azure Analytic services like HDI, Data Lake Analytics/ U SQL, ADLS. Data Factory, Logic App, Stream Analytics, Databricks etc.
4. Candidate should have experience in installation, configuration of Azure Analytic service.
5 Candidate should have experience in Patch and Upgrade. Should be able to coordinate with client on scheduling of Patches and Upgrades.
6 Candidate should document all issues, resolution and provide RCA
7. Candidate should be ready to work in night shift on rotation basis. Candidate should be ready to extend his shift time when required.
8. Candidates should provide proper handover of tasks at the end of his shift
9. Expected to have 2-6 years of exp with 1 year relevant exp.
10. Good to have Hadoop Admin experience.
11. Candidate should be well versed with ticket tracking tolls like SNOW, Zendesk etc.
12 Should be aware of importance of SLA and incident management Should know to escalate issues thru proper channels
13. Should have good communication skills. Candidate if required, need to coordinate with Microsoft for issue resolutions
14. Preferred location is Hyd
